See What Others Are
Saying About Us

By Bobbi Choratch Choratch on Mar 22, 2019

By Lisa Rodriguez on Mar 18, 2019

Ok

By Robert D. on Mar 03, 2019

I had a remote start installed on a 2017 dodge ram 3500 also a back up camera installed to watch the gooseneck ball to haul trailers. I had to return the next day because the remote start would not work, again I had to wait I was there before 9 o’clock and had to wait in line for customers that they did not finish the day before. The back up camera stopped working I called them because we live on the western slope I would not be back to Denver for a while, I was at the Lakewood location again and they said I would have to wait when I was the first in line. Then I was informed that they do not repair the stuff that was already installed they only guarantee their labor which is very poor the way the back up camera was installed with wires hanging out the cab and also under the dash .they don’t take care of the come backs first like they should. It is a very poor business practice that all they guarantee is the labor anything wrong with the equipment has to be taken off and sent to the manufacture. They don’t tell you this before you buy the equipment, the customer service is horrible and I was not the only one in the waiting room that had to wait for repairs that was already done . I waited for a couple of hours and my vehicle was not looked at yet I picked up my keys and left the guy at the counter could care less they had so many vehicles that was not completed from the day before because two guys didn’t show up for work so the customers have to suffer. I left a review at the store and to the manager and if it is like their customer service nothing will be done.

By Ronald Stepp on Feb 23, 2019

Went in for a simple head unit and was looking for better amp connections the man who helped helped get me in the kenwood Excelon kdc-x303 now I can run all 3 of my amps with out splitting signal great help thanks

By Richard D. on Feb 18, 2019

Terrible customer service! I dropped my daughter's car off on Saturday to get her bday present installed and they said they can possibly get it done by Sunday evening if not they will call to get an update. They never called Sunday like they said they would then on Monday I called to get an update the installer lies to his manager about telling me that he would call on Sunday then his manager get on and says he can get it done by 5 but not everything we wanted. I was upset and said we need the car by 3. I called back an hour later and the manager said to just come pick up the car. I called another cartoys and they called that store and because of the lies of that installer and the disrespect the other store denied my install. Very bad customer service. I gave cartoys alot of business and to be treated with disrespect im lost for words.

By Sandra Stahlecker on Feb 16, 2019

By Alan Taylor on Feb 10, 2019

Had to take my car back twice first time found screws on driver side floor second time my heater was not blowing out of the vents they had car all day when I picked it up next morning tech said it was my heater was set on auto for fresh or recirculate was reason it wasnt blowing out of vents tested my heater it was blow out of vents on auto in addition the lost my snow brush reconsider using this company

By Leanne Vanderbur on Feb 07, 2019

Had to take my car back twice first time found screws on front second time my heater was not blowing out of the vents they had car all day when I picked it up next morning tech said it was my heater was set on auto for fresh or recirculate was reason it wasnt blowing out of vents tested my heater it was blow out of vents on auto in addition the lost my snow brush reconsider using this company

By Alan Taylor on Feb 07, 2019

Had to take my car back twice first time found screws on front second time my heater was not blowing out of the vents they had car all day when I picked it up next morning tech said it was my heater was set on auto for fresh or recirculate was reason it wasnt blowing out of vents tested my heater it was blow out of vents on auto in addition the lost my snow brush reconsider using this company

By Michael Olson on Jan 03, 2019

Very helpful and knowledgable!

By John T. on Dec 27, 2018

I received a remote start for a gift, never opened or used it, took it to the Lakewood, Colorado location worst costumer service, they would not return the item saying the do store credit only. And I had the original receipt and documentation. I could see this from a small company.

By Bea Moore on Dec 19, 2018

By Andy Parker on Dec 13, 2018

By Kevin Rapp on Dec 11, 2018

Customer service was great

By Josh on Dec 09, 2018

Pete is the best, always ask for him. Very helpful and upfront about everything. Makes sure you understand what is going on. Wish more communication about how long each process generally takes, but I understand every car is different. Would recommend.

By Dummy Dummy on Dec 09, 2018

I was walking out of my house to see a guy in a red hoodie charging at a gentleman and his wife the guy in what looked like a red hoodie started to throw punches. After another gentleman got out of his car assist the person being swung upon the guy started to say that he'd kill them. I will never visit that store

By spenser rickman on Dec 07, 2018

Excellent customer service hands down! The whole team went above and beyond to ensure that I had all of my questions answered and needs met even making sure I got the right size siren/horn and tucking the wires the specific way that I requested which required a bit of extra work. The end result is everything I could hope for with the great experience as a bonus. I will most definitely be returning (my truck is feeling a little neglected)

By Dr.Phil Bigone on Dec 06, 2018

Gone there to check CV k out radio equipment. They answered all my questions and then some. There prices are hands down way better than the place on Huron street behind the car wash.

By Britney W. on Dec 06, 2018

Came in for a new stereo for my 2006 Envoy, and left very pleased! I was able to get in for an appt within the same week of buying the stereo even though it's the holidays, and when I got the car back today it sounded better than ever! They did a great job & I will be going back for any other car audio/video needs.

By Denver CITY on Nov 28, 2018

If I could give this place zero stars I would worse customer service ever. Devon was the salesman and he wasn’t really well spoken mumbled a lot and smelled like a walking weed plant and plus he was on his phone 3/4 of the time he was trying to sell. I’m glad I didn’t spend any money at this place!!!